Job opportunity: Tour Guide
Responsibilities
- Prepare and collect tour documents including tour itinerary, feedback form, suppliers’ contacts and
other related requirements for the tour - Study, check and research for required information related to the tour such destinations, spot of
interest…etc - Reconfirm the services with related suppliers such restaurants, hotel, driver…etc
- Welcome, pick up customers at airport, hotel or at appointed places
- Provide general information, explanation regarding tour destinations, visiting sites as well as culture, country facts, local tradition and other related to tour requirement
- Ensuring that the tour is running smoothly for individual members of the group; ensure compliance with company policy or tour regulations
- Manage the tour following Responsible Travel philosophy
Knowledge, skills and abilities
- Extensive knowledge of country history, local culture, tradition as well as other facts
- Excellent communication, time management and organizational skills
- Ability to do thorough research
- Good crisis resolution
- Good customer service skills
- Knowledge of a second language is an asset
- Can work independently and with a team
Qualifications and experience
- Efficient communicator in English/French
- Good knowledge of destinations and general knowledge of the country
- Undergraduate degrees, specialized in Tourism would be an advantage
- Tour Guide certification
HVG Travel welcomes bright people to join our team. Please send us your resume, copy of qualifications and a cover letter for the position by email at info@hvgtravel.com
